How do I get the actual chat window to show?

Look at http://www.devenia.com

Nothings shows anywhere. What am I doing wrong?

  • Vinod Dalvi
    • WP Unicorn

    Hi @basicus,

    I hope you are well today and thank you for your question.

    I checked your site and saw HTTP 403 error in browser console. It seems your server is returning HTTP 403 error.

    The error is like this

    403 Forbidden

    You don’t have permission to access /wp-content/plugins/wordpress-chat/wpmudev-chat-ajax.php on this server.

    WPMU Chat plugin does not use the default WP AJAX hook /wp-admin/admin-ajax.php because for each request WP wants to load up all the installed plugins. So the new Chat uses it’s own ajax file located in /wp-content/plugins/wordpress-chat/wpmudev-chat-ajax.php

    Are you using any security plugins which prevent access to this file or have you restricted folder / file using .htaccess?

    Best Regards,

  • basicus
    • WPMU DEV Initiate

    Thanks for the reply.

    We are using Sucuri.net on the site. This must be the reason then. Sucuri is not preventing any other plugins to work properly.

    I have changed it to use WP’s Ajax now, and it works ok it seems. Speed is not an issue, because we are on a very fast dedicated server.

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