How do I match an account to a gateway after it's been removed?

I had a glitch with a subscriber and had to remove their subscription and then re-add it. It was a Stripe transaction and as such, now it says Admin in gateway. How will I get paid next month? How do I fix it?

  • Jude
    • DEV MAN

    Howdy @NerdEnterprises

    Hope you are keeping well !

    The best way forward here it to ask them to cancel and re subscribe once again. Stripe will not let you create a recurring sub on their behalf. You currently will not get paid if the gateway is set to admin.

  • Jude
    • DEV MAN

    Hey @NerdEnterprises

    Well a way around will be to sign up for the member using their card but that would be illegal and against the ToS in most countries. Thats why I did not suggest it.

    Sorry about that, we are aware there were a few bugs in the plugin. That said we addressed them on a war footing and the plugin should be much better now. Let me know if you are facing any bugs, will be happy to have that expedited for you.


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