How do I remove the 'no preference' option for service providers?

How do I remove the 'no preference' option for service providers? As far as I can see this doesnt assign the booking to anyone which is confusing. Therefore I dont want it to show up on the front-end and for users to only be able to select a specific service provider.

  • Vaughan

    Hi David,

    Hope you're well?

    Whilst it's not possible out of the box to remove the no preference option.

    What you can do is select no working hours for the 'no specific provider' in the appointments working hours tab.

    This will essentially force users to select a provider in order to make an appointment.

    You can change the text of the select field from No preference, to whatever you want such as 'Please select a provider'

    You just need to edit the shortcode on the appointments page.

    [app_service_providers empty_option="Please select a provider"]

    Hope this helps

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