How Do I Show My Members As Active - Part 2

I asked this question previously at

Unfortunately the screenshot and video that have the answers are no longer available. I have the same problem again at

When I order Members Alphabetically it shows "Viewing 1 - 20 out of 167 members"
See Screenshot
This is correct, however when I order Members by Last Active or Newly Registered it shows
"Viewing 1 - 20 out of 86 members" for both. See screenshots.

Can you tell me please again how I can make it show "Viewing 1 - 20 out of 167 members" instead of only 86 members.

Support Access is granted and FTP credentials are there.