I have a customer_ID associated with a previous blog in my network that was a pro-site. The customer ID in stripe was deleted however the customer ID is still attached to her blog.
She would like to re-activate her pro-site status but she cannot because the customer ID in her blog is the same customer ID in stripe that was deleted.
Here is the log in stripe:
Time: 2016/07/06 05:53:35 Method: POST URL: /v1/customers/cus_4l8XXXXXgE56o Status: 404 IP address: XXX.1XX.204.135 Version: 2014-03-28 Source: Stripe/v1 PhpBindings/1.18.0 Related: Customer — cus_4l8XXXXHgE56o
Parsed Request POST Body
description: "Actor Gear Sites user - BLOG TITLE " email: "email@example.com"
type: "invalid_request_error" message: "No such customer: cus_4l8fXXXHgE56o" param: "id"
SOOOOO I believe the solution to this situation is an option for the network admin of the pro-sites network is an ability to delete the stripe customer object manually. OR have a condition in pro-sites where if a customer id is posted and the stripe response is that customer ID doesn't exist, then pro-sites needs to delete that customer ID object reference on the network and request a new customer object so it can proceed forward.
Please forward this asap to Umesh Kumar or if somebody has a quick solution I'm not seeing please let me know so I can get this very frustrated customer paying!