how to embed a mailto:emailaddress within the automated WP and APP+ messages?

Hi,

I am trying to get an embeded email address within the auotmated messages. so that when the user clicks on NAME it will open up a new email message box.

I tried using this

myname.
http://pastebin.com/9Vfw1CHd

however after clicking the save button the changes are kept without the


and all i am left with is just myname
Doesnt work -
http://take.ms/5SwoD
works - http://take.ms/xGRg0

Support Acces is open

Domain: http://tinyurl.com/qdyvodl

Thanks
Tom