How to make sites not go dead after false expiration

The false expiration bug afflicting all pro-sites stripe users is causing the sites to not show after expiration.
(https://premium.wpmudev.org/forums/topic/i-am-wondering-if-pro-sites-is-not-renewing-my-clients-and-cancellign)

Is there a setting that I can check to allow the site to still show even though the site is expired?

I would like to protect my customers from the bug as much as possible till it is fixed.

Thanks!

  • Milan

    Hello @Ben,

    I hope you are having a good day and thanks for the asking.

    There is one options which won't redirect your client to checkout page after site expiration and let them access their wp admin panel.

    Go to Pro Site > Settings > General Settings. Find checkbox saying "Force redirect on Expiration", uncheck it and save changes.

    I hope this helps you.

    Please let me know if there is anything else I can help you with.

    Cheers,
    Milan Savaliya.

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