How to see hidden and/or non activated users?

my Users list show that there should be 6 super admins, I only see 3. Also I created an admin user on subsite that has not activated yet due to error message mentioned in other post. I cannot find the user as well.

Would like to manually activate that user for now until error fixed. Would like to know who the hidden users are as well. Thanks

  • PC
    • WPMU DEV Initiate

    Hey there,

    Thanks for your post.

    Generally there is no reason your site would show hidden users. A user if not activated doesn't appear at all.

    Generally hidden users only appear on the sites which gets hacked etc. Did you notice any such symptoms on your site ?

    Manually adding user to the site is pretty simple and they are activated automatically.

    Visit the site you want to add a user to >> Users >> All users >> Add new >> Enter username and email address, select a role and done.

    It will send a password to them and they should be able to login.

    Cheers, PC

  • PCactive
    • Site Builder, Child of Zeus

    Yes you fixed the hack I thought the old super admins users got deleted?

    As far as the the new user I cannot see the new user in network users or site users to create a password for this users. The user is not showing up. Thanks

  • PC
    • WPMU DEV Initiate

    Hey there @PCactive

    Sorry for missing your last post.

    Eric has given a strong advice here. Did you happen to try that ?

    I remember that you were also discussing the same kind of issue with my colleague Alex. Did you resolve it there ?

    Please advise.

    Cheers, PC

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