How to stop popup from popping up after the user has already clicked on the popup

How do I stop popup from popping up after the user has already clicked on the popup? When they click on the CTA and the user navigates to another page they get the popup again.

  • Tyler Postle

    Hey Jarod,

    Hope you're doing well today and thanks for your question!

    You have a couple options here :slight_smile:

    1. You can activate the "Close button acts as "never see this message again" link" inside the behaviour settings widget. This allows you to set how many days until that user will see the message again.

    2. You can use the "Popup shown less than" condition and set it to "1". This way the popup will only show up if that user/visitor has seen the popup less than 1 time :slight_smile:

    I've attached screenshots to illustrate both these solutions.

    Hope this helps and let us know if you need any further assistance!

    All the best,
    Tyler