I've added my site and now I have HTTP ERROR 500 so I can't get into the console ( What could go wrong?

  • Adam Czajczyk
    • Support Gorilla

    Hello fazzz

    I hope you're well today!

    I understand that by "added a site" you mean adding it to The Hub and installing recommended plugins, right?

    The 500 error in this case would most likely mean either server resource issues or a plugin conflict. I'd be happy to help you with that but I'd need a direct access to the site and server. Would you be able to provide me with access credentials?

    Note: Don't leave your login details in this ticket.
    Instead, you can send us your details using our contact form and the template below:

    Subject: "Attn: Adam Czajczyk"
    - Site login URL
    - WordPress admin username
    - WordPress admin password
    - FTP credentials (host/username/password)
    - cPanel credentials (host/username/password)
    - Folder path to site in question
    - Link back to this thread for reference
    - Any other relevant urls/info

    I would then use that information to check what's happening and find a solution.

    Best regards,

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