[HUB] I cannot download backups from HUB

When I try to download backups from HUB I see thie error:

<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>
*****/*****/full_backup-*****/.zip
</Key>
<RequestId>********************/</RequestId>
<HostId>
******************************
</HostId>
</Error>