Hub updates removed a plugin

Used the hub to update all plugins. Somehow, Advanced Custom Fields plugin completely was removed from one of my sites.

  • Nastia

    Hello Jamie Goldman

    Hope you are doing well!

    The WordPress by default, if during the update something went wrong, for example, the plugin's folder has no files, it deactivated the plugin. Would you please let us know, was the plugin's folder from "Advanced Custom Fields" still in /wp-content/plugins/ directory?

    We can't replicate the same from our end. It might be a conflict with a plugin. Would you please send to us your FTP credentials so we could have a closer look at the site? You can send credentials by using our secure contact form

    Subject: “Attn: Nastia”
    - WordPress admin username
    - WordPress admin password
    - Login URL
    - FTP credentials (host/username/password)
    - Link back to this thread for reference
    - Any other relevant URLs

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    Kind regards,

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