Hummingbird 504 issue

Trying to install Hummingbird, and seeing the same issue, getting :
Server error status: error [504]

Seems like none of the plugins can be installed via the WPMU DEV Dashboard plugin.

  • Nahid
    • Tech Support

    Hey chung_ki_ho !
    Hope you are having a great day!

    I was able to replicate the issue on your site and have the following suggestions for you:

    1. Increase max_execution_time: As mentioned by my colleague Nithin in your Live Chat session, please try contacting your host support to increase the max_execution_time of PHP in your server. It is set at a value of 120 at the moment, we recommend a value of at least 300 or as greater as possible, I usually set mine as 3000.
    2. Plugin/theme conflict test: If increasing the max_execution_time doesn't solve the issue, please initiate a plugin/theme conflict test to make sure no other plugin(s) or the theme is conflicting with the WPMU DEV Dashboard plugin. You can do a plugin/theme conflict test following this flowchart.

    Hope this helps. Let me know if any of the above works for you. Thanks!


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