Hummingbird Error - Performance Test Error

The performance test didn't return any results. This probably means you're on a local website (which we can't scan) or something went wrong trying to access WPMU DEV. Try again and if this error continues to appear please open a ticket with our support heroes

  • Dimitris
    • Support Star

    Hey there emma,

    hope you're doing good and thanks for reaching us! :slight_smile:

    Keep in mind that performance report is trying to access your website for the outside, I can see that both of the websites connected with WPMUDEV are accessible though, so this shouldn't be a matter of your website most probably.
    Could you please re-try to run a performance test as this may be a temporary issue?

    If this continues, you can try this from another browser (I use Chrome 99%) with clear cookies/cache as described here:
    http://www.refreshyourcache.com/en/home/

    If this still troubles you, please grant us with support access to the website in question so we can have a better look inside. You can do so via WPMUDEV Dashboard plugin, no need to share credentials, as described in next link:
    https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-4
    Just keep us posted here in your next reply if you granted access, as we don't get any notifications about it.

    Looking forward for your results!
    Warm regards,
    Dimitris

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