[Hummingbird] Gzip is not working properly

I tried to do the automatic or manual GZIP Compression on my .htaccess but still it returns an error. The server has the mod_deflate enabled and I have also disabled the mod security just to make sure everything goes through but still it returns an error. Any advise?

  • Patrick Freitas
    • Staff

    Hi Gil Cagalawan

    Sorry to hear that the plugin isn’t working fine on your end.

    The site that you opened the ticket is returning:

    This page isn’t working z+++sic-ce.org is currently unable to handle this request.
    HTTP ERROR 500

    Wouldn’t you mind please, check the if the website is online, if so, can you grant some credentials and I can take a closer look for you?

    Note: Don’t leave your login details in this ticket.

    Instead, you can send us your details using our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question:

    Subject: “Attn: Patrick Freitas”

    – Site login URL:

    – WordPress admin username:

    – WordPress admin password:

    – FTP/SFTP credentials

    Host:

    Username:

    Password:

    Port:

    – cPanel credentials

    Host:

    Username:

    Password:

    – Folder path to the site in question:

    – Link back to this thread for reference

    – Any other relevant URLs/info:

    Please, reply to the ticket once you have sent the information.

    Best Regards

    Patrick Freitas

  • Patrick Freitas
    • Staff

    Hi Gil Cagalawan

    How are you today?

    Thank you for the credentials.

    I was able to enable the Gzip on your website. It was missing the zlib.output_compression , you can activate this on the PHP ini editor on your cPanel.

    However, I see your WPMU DEV account is disabled on that site, wouldn’t you mind, please, go to WordPress > WPMU DEV dashboard plugin and enter your WPMU DEV account, so our plugins can release the Pro features :slight_smile:

    Let us know if you need any further help on this.

    Best Regards

    Patrick Freitas

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