[Hummingbird] gzip / page cache / apache not registering

Hi. I activated gzip and page caching and browser caching in Hummingbird.
For gzip, I'm getting this error: "2 of your compression types are inactive. Configure compression for all files types below."
For browser caching I'm getting this error: "Browser Caching is not working properly:

- Your server may not have the "expires" module enabled (mod_expires for Apache, ngx_http_headers_module for NGINX)
- Another plugin may be interfering with the configuration
If re-checking and restarting does not resolve, please check with your host or open a support ticket with us."
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However, I know for a fact that mod_deflate and mod_expires are working properly on my Apache server. In fact, I have another site on this same server, blog.tripidee.com, which uses Hummingbird too and Hummingbird is able to see that gzip and caching is working.
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Can you help me figure out why Hummingbird isn't working on zestkauai.com?

  • viobru

    Hi, Yacine!

    Thanks for contacting us, hope you are doing great :slight_smile:

    I’m sorry to hear that you are having issues with Hummingbird. I checked it and I confirmed that Gzip is properly enabled on the site, as you already mentioned.

    Regarding Gzip not working properly, could you please add the following line to the php.ini file and check if this solves this?
    zlib.output_compression = On
    On the other hand and regarding the browser caching, if the other site on the same server is not having this issue, it might be caused by a plugin or the theme installed on this one. To discard this to be caused by a plugin/theme conflict, could you please run a plugin/theme conflict test on the site?

    You can find information about how to run a conflict test here (please, make sure you have a COMPLETE and UPDATED backup of your site before running the conflict test): https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-2

    Please, let us know if enabling zlib compression solved the Gzip compression issue and if the test returned any positive result for the caching one. If the issues are still there after that, please grant support access to the site so we can further investigate this. You can grant support access following these instructions: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5.

    Kind regards,
    Violeta

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