[Hummingbird] Hummingbird Pro is suddenly failing to run performance tests.

I just activated Hummingbird on this site, and the performance test failed. The same thing happened on one of my other sites. Both are live and in production, so it's not a local site issue. What do I need to do to fix this?

  • Adam Czajczyk
    • Support Gorilla

    Hello amy

    I hope you're well today and thank you for your question!

    I have just accessed your site that you assigned to this ticket and run performance test there. It completed fine and you should see results now.

    I actually didn't make any changes on site, only run new tests. Could you try that now also on other sites of yours where it was failing? In cases like this first thing recommended to try is to actually wait a couple of hours and try again as sometimes there's a sudden "spike" of requests to API and/or Google PageSpeed API (which is also used) is failing temporarily.

    If that doesn't help and the issue becomes persistent, let us know again please and we'll "dig deeper".

    Kind regards,

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.