Hummingbird not working at all!

It's not at all functioning properly. Giving different errors moodily (when it wants to)!
Sometimes gzip/browser caching not working; sometimes it does.
And now it has gotten to it's worst... ""The performance test didn't return any results. This probably means you're on a local website (which we can't scan) or something went wrong trying to access WPMU DEV. Try again and if this error continues to appear please open a ticket with our support heroes.""
Which was working just a little ago and I;m completely online and so is my hosting server, why this issue then from the plugin's bad?

  • Nithin

    Hey Arpita,

    Hope you are doing good today. :slight_smile:

    Sorry to know that you are having issues with making the plugin work, however I'm not able to notice any such anomalies in my system, this seems to be a site specific issue. To have a better understanding of your issue, I would like to check your website, and it's configuration.

    Could you please enable support access, so that we could give a closer look. You can grant access from WPMU DEV > Support > Support Access > Grant Access, or check this manual: http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Please let us know once you enable access, so that we could get this sorted. Have a nice day. :slight_smile:

    Kind Regards,
    Nithin

  • Arpita

    Just in case it might be of some help, I copied down and am pasting the errors logged down in my "/public_html/error_log" file. Here it all is:

    [02-Feb-2017 06:27:00 UTC] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ashleati/public_html/wp-content/mu-plugins/ms-functions.php:17) in /home/ashleati/public_html/wp-content/plugins/pro-sites/pro-sites-files/lib/ProSites/Helper/Session.php on line 29
    [02-Feb-2017 06:27:00 UTC] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ashleati/public_html/wp-content/mu-plugins/ms-functions.php:17) in /home/ashleati/public_html/wp-login.php on line 394
    [02-Feb-2017 06:27:00 UTC] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ashleati/public_html/wp-content/mu-plugins/ms-functions.php:17) in /home/ashleati/public_html/wp-login.php on line 407
    [02-Feb-2017 06:47:51 UTC] WordPress database error Table 'ashleati_wp701.wphv_pro_sites_stripe_customers' doesn't exist for query SELECT customer_id, subscription_id FROM wphv_pro_sites_stripe_customers WHERE blog_id = 4 made by wpmu_activate_signup, do_action('wpmu_activate_blog'), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, ProSites->process_manual_signup, ProSites->extend, ProSites_Gateway_Stripe::attempt_manual_reactivation, ProSites_Gateway_Stripe::get_customer_data
    [02-Feb-2017 06:47:51 UTC] WordPress database error Table 'ashleati_wp701.wphv_pro_sites_stripe_customers' doesn't exist for query SELECT customer_id FROM wphv_pro_sites_stripe_customers WHERE blog_id = 4 made by wpmu_activate_signup, do_action('wpmu_activate_blog'), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, ProSites->process_manual_signup, ProSites->extend, ProSites_Gateway_Stripe::attempt_manual_reactivation, ProSites_Gateway_Stripe::get_customer_data
    [02-Feb-2017 06:48:57 UTC] WordPress database error Table 'ashleati_wp701.wphv_pro_sites_stripe_customers' doesn't exist for query SELECT customer_id, subscription_id FROM wphv_pro_sites_stripe_customers WHERE blog_id = 5 made by wpmu_activate_signup, do_action('wpmu_activate_blog'), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, ProSites->process_manual_signup, ProSites->extend, ProSites_Gateway_Stripe::attempt_manual_reactivation, ProSites_Gateway_Stripe::get_customer_data
    [02-Feb-2017 06:48:57 UTC] WordPress database error Table 'ashleati_wp701.wphv_pro_sites_stripe_customers' doesn't exist for query SELECT customer_id FROM wphv_pro_sites_stripe_customers WHERE blog_id = 5 made by wpmu_activate_signup, do_action('wpmu_activate_blog'), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, ProSites->process_manual_signup, ProSites->extend, ProSites_Gateway_Stripe::attempt_manual_reactivation, ProSites_Gateway_Stripe::get_customer_data

    Please read/study this carefully and tell me what can I do to resolve these errors? Most of them caused are due to one WPMU plugin or nother. Please help. It's urgent and needs to be resolved ASAP!!!

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