Hummingbird Performance Test is Unable to Finish

I receive the following message and am unable to figure out why.

The performance test didn't return any results. This probably means you're on a local website (which we can't scan) or something went wrong trying to access WPMU DEV. Try again and if this error continues to appear please open a ticket with our support heroes

  • Kasia Swiderska
    • Support nomad

    Hello bmetforlife,

    Right now your site throws error with too many redirects, so your site is not reachable. From what I see you have incorrect www to non-www url redirect. There are 301 redirects, I suggest checking in database if in wp_options site and home url are without www, then check if you don't have any redirects in your htaccess file and also check if in your cPanel (or where you manage your domain) if there are no redirects created.

    If the issue with redirects is fixed please grant support access so we can have a closer look at problem with Hummingbird scans.
    To enable support access you can follow this guide here:
    http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    kind regards,
    Kasia

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