[Hummingbird Pro] Hummingbird Pro

I donwloaded Humingbird pro to my clients website. It is the Pro version and thinks it is just the regular Hummingbird. Also, the WPMU Dev plugin keps crashing my header. Thoughts?

  • Bamboo Kit
    • Staff

    Hello, John

    Hope you’re well today and thank you for reaching out to us.

    I would love to take a closer look into your Hummingbird issue and help you fix it, but before that I would suggest you to uninstall the plugin and try reinstalling it again, then see if the issue still occur if so, please grant a support access by following these steps below.

    1. Log in to the WordPress Admin Panel for your site (go to the Network Admin dashboard if on Multisite), and then navigate to the “Support” page from the WPMU DEV menu item (WPMU DEV -> Support -> Support Access)

    2. Click the “Grant Support Access” button in the Support Access panel.

    For more information about Granting Support Access please read this guideline: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5

    Here is a screenshot of how to a support grant access.

    https://monosnap.com/file/9jRDFWO3fg19S8giuphWeqyhImH9J0

    After you have granted the access, please inform me in this ticket thank you.

    Kind regards,

    ?Bamboo

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