Hustle Exit Intent Issues

Hi, I found 2 issues with Hustle:

1) The exit intent gets triggered on too many places. Move to scrollbar - triggered. Move to taskbar - triggered. I only want when the mouse moves towards address bar (i.e. mouse moves to the top), what do I need to chance on the JS?

2) The trigger delays. It takes around 1s for the actual content to be visible, that's too slow. How can we make it immediate?

Here's a screencast I've recorded illustrating both issues: http://somup.com/cbf1fOW5M

On a side note: how does Exit Intent work on mobile?

    Predrag Dubajic

    Hey Lam Woon Cherk,

    Hope you're doing well today

    1) The exit intent gets triggered on too many places. Move to scrollbar - triggered. Move to taskbar - triggered. I only want when the mouse moves towards address bar (i.e. mouse moves to the top), what do I need to chance on the JS?

    Exit Intent works in a way when mouse leaves browsing area, which includes all sides of it.
    I'm afraid that there's no quick workaround for this and such changes would require some custom development.
    If you need to customize this then you can post a job in our job board where you can hire a developer to assist further:
    http://premium.wpmudev.org/wpmu-jobs/
    Please note that, no WPMU official staff members are allowed to work in the job board.

    2) The trigger delays. It takes around 1s for the actual content to be visible, that's too slow. How can we make it immediate?

    We had few reports for this before and our developers are actually looking into reducing the time for showing the popup, so we should see some changes in future releases.

    On a side note: how does Exit Intent work on mobile?

    I'm afraid that this doesn't work on mobile devices as there's no "mouseleave" event on which Hustle could hook to.

    Best regards,
    Predrag