Hustle opt in doesnt save, and doesnt work

Hi there

When saving and/r finishing the set up it keeps defaulting.
Also. When trying to add it to the site, it doesnt appear.

I have been adding the [wd_hustle id="home-page"] code...

Help

  • Katya Tsihotska

    Hi Mark

    Hope you're having a great day!

    I've checked your site and see that Hustle Pro plugin isn't active at the moment. Let us know if you allow us to enable it and have a closer look at the issue?

    Also, in order to diagnose your issue, I'd request you to perform the two tests mentioned in the following:

    1. Just to make sure no other plugin is causing this, can you please do a plugin conflict test?
    The simplest way to perform a plugin conflict test:

    * Login to your site via FTP
    * Navigate to wp-content
    * Rename the plugins folder to _plugins
    * Create a new empty plugins folder
    * Move the plugin folder (ex: hustle) you want to test from _plugins to plugins
    * Check if issue still persists, if no, proceed to the next step
    * Then, one at a time, move other plugin folders over from _plugins to plugins until the symptom returns

    NOTE: While you are doing this, do not visit WP Admin > Plugins on your site. This will ensure that your plugins remain active when you copy them back over.

    Let us know about results.

    2. Enable wp debug. To enable WP_DEBUG, change the following line in your wp-config.php file:
    define('WP_DEBUG', false);
    To this:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    Please make sure to add the above code just before the line /* That's all, stop editing! Happy blogging. */

    After this, try to replicate issue again. Ex., try to change something in pop-up setting and save changes. Then go to /wp-content folder and check if debug.log file is there. If it's there. download it, save as debug.txt and attach to your next reply.

    Kind regards,
    Katya

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