Hustle Pro Pop Up problem,


I have created a pop up for my website and cloned it so there are 2 versions. One version for mobile/tablet (with a call to action button) and one version for Macs/PC’s (without a call to action button). There is a setting in the plug-in to say which devices you want to pop up to be appear on.

I clear all the cache, however I get the same pop up on all devices.

Any help appreciated

  • Nahid
    • Tech Support

    Hey there Darren !

    Hope you are having a great day!

    I’m sorry to hear about the issue that you encountered. I’ve moved this ticket to the Support forums in order to investigate it. I tried to replicate the issue in a test site of ours, but couldn’t. The device specific Hustle popups were showing just as expected in the specified devices. So, I believe it is something specific to your site. I noticed that the Support Access had been enabled in one of your sites, but the Hustle plugin was not enabled there. Could you please grant us Support Access from the WPMU DEV Dashboard plugin in the affected site so that we can go in and investigate the issue? Here’s a guide on how you can do that. Please respond back here when it is enabled.

    We’ll be looking forward to hearing back from you. Thanks!

    Kind regards,


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