I AM CONFUSED AND AN HAVING TROUBLE INTERECTING WITH THE SUPPORT THREAD.

1. I get emails about my support question but can not reply directly.

2. I push the link and it takes me back to the dashboard support, but there is no way that I can see to interact with the support team member to update the information.

What to do
Do not reply by email.
I will stick with the WPMU DASHBOARD IR THAT WILL WORK.

PLEASE HELP.
THANK YOU
JEFF