I am pleased with Support System 2.1
As soon as I found about it and it's FrontEnd interface, I removed Sola Support System whom I bought one licence especially for its FrontEnd interface. I installed Support System and I immediately translated it 100% in Romanian. I will eliminate soon "Q and A Focus Plus FAQ" after I will transfer the FAQs into Support System.
Now I am learning and tuning Support System installation and trying to take advantage of its features. Then I will install it also in my other subdomains.
I will post news very soon about my experiences with Support System 2.1.