I am trying to migrate my site

Hi there!

I am trying to migrate my site, and have got confused over what I am supposed to do (migrate to wpdev.anita.t or whatever it is) or use the shippy plugin to migrate it across but my domain doesnt appear there even though it is loaded? Please help.

  • Nebu John
    • Staff

    Hi Anita ,

    Hope you are doing good and thank you for reaching out to us.

    Since support access to your sites is disabled at the moment, I wasn’t able to give closer look at this issue with the shipper.

    Could you please grant support staff access for both sites so that we could give a closer look. You can grant access from WPMU DEV > Support > Support Access > Grant Access, or check this manual: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5

    Alternatively, you can try migrating your site with the hosting migration tool.

    Please visit the Hosting control panel and manage your site. Open the Tools tab and click on the Begin Migration. Please see the attached screenshot:

    Add your FTP/SFTP credential and the tool will migrate a site to WPMU DEV hosting.

    Please get back to us if you need any further assistance.

    Kind Regards,
    Nebu John

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