I am trying to use

I am trying to use the Pay Per View plug in and I am not being allowed access into it.

  • Kris
    • Support

    Hi Jamar,

    Hope you are doing good today.

    Is there any error when you trying to access to this plugin section? Ca you be more specify here and share some screenshot.

    Would you please also run a conflict test? Please deactivate all plugins except Pay Per View and check if the problem gone. If so, then enable all plugins one by one and find which one is having conflict. If there is no positive result, switch to default WordPress theme like 2017 and see if it works.

    If this won't help would you please grant me access to your site to take a closer look on this issue?
    You can learn how to grant WPMU DEV Support Access at the following link:
    https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5

    Kind Regards,
    Kris

  • Kris
    • Support

    Hi Jamar,

    Hope you are doing good today.

    I see your support access is open. I log in to your site and I was able to see settings for Pay Per View and access to this plugin. Also I saw some fields fill there.

    Can you confirm that you're able to use this plugin, also what was the issue and how you resolve this?

    Kind Regards,
    Kris

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