I am trying to use the popup pro plugin

I am trying to use the popup pro plugin. I would like it to pop up with a form to book a callback. but it does not read short codes. I am using contact form 7. Please advise?

  • Adam Czajczyk

    Hello Janine,

    I hope you're well today and thank you for your question!

    I understand that you added Contact Form 7 shortcode to the popup and instead of rendering the form it's displaying the raw shortcode, am I right?

    Please follow these steps if so:

    - edit your popup and make sure that you put the shortcode there using a "Text" (no "Visual") mode of an editor;
    - go to "PopUp -> Settings" page
    - from the "Load PopUp using" drop down box select "Page Footer" and save settings
    - if there's any caching plugin active on your site (e.g. W3 Total Cache or similar), clear/empty all caches
    - refresh you browser cache:
    http://www.refreshyourcache.com/en/home/

    After that, check if it's working as expected.

    Let me know please if it helped!

    Best regards,
    Adam

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