I am unable to get Snapshot working – GATEWAY TIMEOUT

I am trying to backup my site using Snapshot but it gives an error “GATEWAY TIMEOUT” can you help?

  • Ash
    • WordPress Hacker

    Hello GC Bagley

    It seems your I/O limit has been exceeded while the snapshot is running, though it can’t be seen from your cPanel, so can’t confirm. But I am saying because the error appears when it’s backing up the files.

    So, would you please ask your host to increase the I/O limit and then run another snapshot? Let us know how it goes.

    Cheers,
    Ash

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