I am unable to use sftp to add destination on my site.

I am trying to set up a FTP destination for snapshots on my site, only a single site with these credentials seem to work but none other site work but throws an error "Login attempt failed. Check username and password."

  • Konstantinos Xenos
    • Rubber Duck Debugger

    Hi Hootan Sharifian ,

    I've tried to add my sftp credentials on your website as well but it returns the same error. I will need some credentials to debug this further and see what the issue might be.

    You can send me the information needed privately through our contact form at https://premium.wpmudev.org/contact/#i-have-a-different-question by following this example:

    Subject: "Attn: Konstantinos Xenos"
    
    - Admin login ( if Multisite please provide Super Admin details ):
    Admin Username:
    Admin Password:
    Login URL:
    
    - FTP credentials
    Hostname:
    Username:
    Password:
    Port:
    Key-File ( and password ) if needed
    
    - Server Admin ( CPanel / Plesk )
    Username:
    Password:
    Login URL:
    
    - Link back to this thread for reference
    - Any other relevant URLs -or- information regarding the issue that was not included in this thread

    Regards,
    Konstantinos

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