I am using the Membership Plugin and it's not showing my access levels and subscriptions I crea

I have added my access levels and subscriptions. After that I added a Demo Member User. When I go to the screen to add access levels and subscription levels to this user it doesn't show my access level and subscription levels in the drop downs. Can anyone help with this issue?

  • Vaughan
    • Support/SLS MockingJay


    thanks for posting.

    which drop downs are you referring to? if you mean the ones when you click to 'add' to add the user to a subscription manually?

    how did you create the demo user?

    goto dashboard > membership > all members

    on that screen find the user, then hover over the subscription part, a link will appear saying 'add'

    click it, then choose the subscription.

    if no subscriptions appear, please go to your subscription plans page andd access levels and make sure they are active.

    hope this helps

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