I cannot access the admin login for my wordpress site!

I cannot access the admin login for my wordpress site! when i type in the link it downloads a php file. HELP!

  • Adam Czajczyk

    Hello Sylvie Esmundo

    I hope you're well today and thank you for your question!

    I just went to the "/wp-login.php" page on your site and it displays fine for me. Is it that it only forces "php file download" after you actually put the login and password there and hit "log in" button?

    Do you recall any recent changes to the site (such as updates, changes to configuration, removing or adding plugins or theme or custom code) after which that started? If so, let me know about them please.

    In order to be able to check what's causing that I would need to be able to access the server and to try to login to the site so could you please provide me with access credentials? Please follow the guide below.

    Note: Don't leave your login details in this ticket.
    Instead, you can send us your details using our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question and the template below:

    Subject: "Attn: Adam Czajczyk"
    - Site login URL
    - WordPress admin username
    - WordPress admin password
    - FTP credentials (host/username/password)
    - cPanel credentials (host/username/password)
    - Folder path to site in question
    - Link back to this thread for reference
    - Any other relevant urls/info

    Kind regards,
    Adam

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.