I cannot delete one dummy user in Appointments+

No matter what I do I cannot delete one of my dummy users even though others can be deleted. I've tried taking out all its services, and it is not even listed in phpmyadmin. It's a problem because I don't want to clone the site with it. It's the service provider ID 8. I also tried deleting it in Firefox instead of Safari. It will not allow me to delete every service from it and keeps putting one service back This is the first dummy I created, and when I did I noticed that Appts+ didn't require me to create a new user for it. I've also tried changing the settings in Settings>General to not assign dummies to any user. I don't know what else to do and think it may be a bug. Am I missing something?

  • Vinod Dalvi
    • WP Unicorn

    Hi @Regina,

    Sorry to hear of the problem you are having.

    I have tested it on my test site using latest version of Appointments+ plugin and deleting both dummy and non dummy service providers which gets deleted successfully without any issue.

    I tested the issue on your demo starter site and confirmed the issue.

    I saw the javascript error message in the browser console on your site as shown in the attached screenshot which is not occurring on my test site so it seems this error is causing the issue.

    This can be due to plugin/theme conflict on your site but not sure exactly what is causing this error.

    You can just try on your development site temporary using default WordPress theme like Twenty Fifteen and temporary deactivating all other plugins and activating them one by one as displayed in the following flowchart to know which theme/plugin is conflicting if any.

    https://premium.wpmudev.org/manuals/getting-support/

    Kind Regards,
    Vinod Dalvi

  • Ash
    • WordPress Hacker

    Hello @Regina

    I hope you are well today and thanks for asking the question.

    Would you please send me admin login and FTP details?

    To send me details, please use our contact form: https://premium.wpmudev.org/contact/

    Select: I have a different question
    Subject: Attn-Ash (this ensures that it will be assigned to me)
    Details:
    1. Send all requested details
    2. Send a link of this thread so that I can track
    3. Send any other relevant link

    I will be happy to take a look :slight_smile:

    Cheers
    Ash

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