i cannot download plugins from the wpmu site...

i cannot download plugins from the wpmu site...it says network failure

  • Tyler Postle

    Hey siddharth,

    Hope you're doing well today!

    Are you trying to download them directly from the plugin page or are you trying to install them through the WPMU DEV dashboard?

    Either way, can you grant support access? Then we can look at your system info :slight_smile:

    You can grant support access via WPMU DEV > Support > Support Access > Grant Access.

    Something else you can try in the meantime is resetting your API key. You can do this via from your WordPress site dashboard via:

    WPMU DEV > Manage > Click "edit" link beside the API key. This will prompt you to re-login to our dashboard and resets your api key.

    Look forward to hearing back!

    Cheers,
    Tyler

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