I cannot sign in to my wordpress

I cannot sign in to my wordpress as I have lost my password

  • Nastia
    • Support Rock Star

    Hello kem zorba , hope you're doing well!

    Please let me know, have you tried restoring your password from the wp-admin page, by clicking on "Lost Password" link?

    Once you insert your email, a WordPress will send a reset password link.

    If the "Lost Password" link will not work you can change your password from the phpMyAdmin.

    - Access phpMyAdmin from your cPanel
    - Locate your site's database
    - Look for the table wp_users, [wp is a table's prefix, you will probably have a different one]
    - Admin's data should be the first one on the list, you will recognize it from your username
    - Edit the table by clicking in pencil link

    - Edit the user_pass field value. Please note that the pass needs to be in MD5 Hash algorithm. You can convert your new password to MD5 on this site:

    - Type your password in that tool and generate MD5 results. Copy and paste the code you get from the converter into your phpMyAdmin

    More detailed instructions can be found here:

    Hope this helps!

    Kind regards,

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