I can't activate Pop up pro in my administration


I installed and activated Pop Up Pro and nothing changes in my Pop up administration…

Can you help ?

Thank you,


  • Tyler Postle

    Hey Steve,

    Hope you're doing well today!

    Do you still have the free version installed as well? Make sure you deactivate and delete the free version then check the Pro version and see if it's giving you access to everything.

    If you're still experiencing issues can you grant support access so we can take a closer look?

    You can grant support access from inside your WP dashboard via WPMU DEV > Support > Support Access > Grant Access.

    Look forward to hearing back!


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