i cant enter my details on one of my wordpress sites

I have dashboard 3.4.4 i think on one of my sites, and i have downloaded the latest version. I have tried to enter my email/user name and password to enable automatic updates but it keeps saying incorrect username or password. But I can log into this site with it.

Can someone help me sort this please.

  • Michael Bissett

    Hey @admin, hope you're doing well today! :slight_smile:

    What site would this be? Have you already checked for a conflict by following our handy troubleshooting flowchart? (found at the bottom of the page below)

    https://premium.wpmudev.org/manuals/getting-support/

    If after going through that flowchart (and please inform us of having done so :slight_smile:, you're still not able to log into your DEV account from the WPMU DEV Dashboard plugin, could you please send in the following, so that we can have a closer look at things here?

    - In the subject field add "Attn: Michael Bissett”
    - Link back to this thread
    - Include WordPress admin access details (network admin details if this is a Multisite installation)
    - Include FTP log-in details
    - Include your WPMU DEV login details
    - Include any relevant URLs for your site

    On the contact form, select "I have a different question", this ensures it comes through and gets assigned to me.

    https://premium.wpmudev.org/contact/

    Thanks a bunch! :slight_smile:

    Kind Regards,
    Michael

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