I can't figure out when and where it should be using

I can't figure out when and where it should be using a specific single page template and the theme developer is pretty unresponsive :slight_frown: so is the plugin developer I'm using (http://wp-types.com/) I actually tried using custompress but these guys had more options when creating custom post types. For example, uploading a file. And they make it easy creating archive pages (as you can see from the example below)

When I try to click on of the projects below:
http://the3doodler.staging.wpengine.com/project/
And it comes to a blank screen:
http://the3doodler.staging.wpengine.com/project/zooey-warsi/

Ideas?

Thanks,

Faraz