I can't find a shortcode for Chat plugin

Hi, l customized the chat but l can't find the shortcode for it to place on pages and the one that comes on widget it just blank. In additions does the chat comes with send button and any image or emoji to attached to the message? Your help will be gladly appreciated.
Thank's
Josiah

  • Nastia

    Hello Josiah, I hope you are doing well today!

    I have moved your thread from the members forum to support forums, since this is clearly the question that requires an answer form the staff.

    Please note, if you need assistance with our plugin, post a new thread in a Support Forums. If your question doesn't require our attention, you can freely post it the member's area.

    l customized the chat but l can't find the shortcode for it to place on pages

    You can generate the chat shortcode, once you edit a page/post and click on a chat button. See the screenshot:

    Or you can just use this shortcode:
    [chat]

    the one that comes on widget it just blank.

    I can't reproduce this on my site. Would you please switch to a default WordPress theme, deactivate all other plugin to make sure that there is no conflict?

    Follow the flowchart from our Getting Support manual:
    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    Let meknow how it went!

    Cheers,
    Nastia

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