I can't install plugins via WPMU DEV Dashboard

When I try to install plugins via WPMU DEV Dashboard I get error 500.
During the chat we tried plugin conflict - no results.
I increase memory limit to 512M and max_execution_time to 100000 - no results.

I tried curl and wget from the command line to download a plugin. But they didn't work. When I look at the downloaded file, it looks like code for a login webpage.

--2017-12-29 07:57:46-- https://premium.wpmudev.org/download/372101913_custom-sidebars-pro-3.1.1.zip
Resolving premium.wpmudev.org (premium.wpmudev.org)... 2400:cb00:2048:1::6810:180a, 2400:cb00:2048:1::6810:190a,, ...
Connecting to premium.wpmudev.org (premium.wpmudev.org)|2400:cb00:2048:1::6810:180a|:443... connected.
HTTP request sent, awaiting response... 302 Found
Location: https://premium.wpmudev.org/wp-login.php [following]
--2017-12-29 07:57:49-- https://premium.wpmudev.org/wp-login.php
Reusing existing connection to [premium.wpmudev.org]:443.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ‘372101913_custom-sidebars-pro-3.1.1.zip’

[ <=> ] 3,472 --.-K/s in 0s

2017-12-29 07:58:04 (36.3 MB/s) - ‘372101913_custom-sidebars-pro-3.1.1.zip’ saved [3472]


[28-Dec-2017 18:40:21 UTC] WPMU DEV Upgrader error: INS.06 - Download failed. cURL error 18: transfer closed with 678304 bytes remaining to read.

I also try to install plugin from default Wordpress plugins section and this works correct.

  • James Morris

    Hello Norman,

    I hope you are well today. I'll be following up with you regarding your chat.

    I've run some tests on your site and I'm seeing symptoms that are consistent with a regional connectivity issue that has been reported by other members. This issue is primarily affecting members whose servers are located in the Asia-Pacific region.

    I've reported this issue to our SysAdmins for further investigation. Thank you for your patience while we sort through this issue.

    Best regards,

    James Morris

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