I can't log in - error page

Hi,
Im want to work at my training but I keep getting an error page "ERROR 500". Why is that?
Thank you for your fast respons.

  • Katya Tsihotska

    Hi Astrid

    Hope you're fine today!

    Usually, 500 Error means that there is a Fatal Error on your site. The 500 Error by itself doesn't give much information about the issue. So, we have to enable WP_DEBUG and see if there are any Fatal Errors in error log.

    To enable WP_DEBUG, change the following line in your wp-config.php file (you can do this via FTP or cPanel):
    define('WP_DEBUG', false);
    To this:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    Please make sure to add the above code just before the line /* That's all, stop editing! Happy blogging. */

    After this, try to replicate issue again. Then go to /wp-content folder and check if debug.log file is there. If it's there. download it, save as debug.txt and attach to your next reply so we'll check it.

    Kind regards,
    Katya

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