! I created

Hi !

I created a backup in erikplomp.nl 5 days ago. Can i restore it to websitelight.nl, another site in my hub? I cant find a clear answer in your supportfiles.

  • Patrick Freitas
    • Staff

    Hi erik

    How are you today?

    You can't restore it directly from the HUB, the backup contains all database, so it means the site URL on wp_options and other settings.

    However, you can download backup and restore script and do it manually, but you will need to fix some entries on the database after the restoration is completed, like update it to the new domain on the wp_options table.

    1. At first, create a Managed Backup in Snapshot.
    2. Then go to your Hub, click on the source site domain, go to Backup tab. There you will see your managed backups listed.
    3. Beside the listings, there will be a button RESTORE. Click on it and choose "My website is down"
    4. Clicking that will give you option to download two files.
    A) One - Backup Zip File
    B) Two - snapshot-installer.php file
    5. Download them both.
    6. Then upload both to your target site root directory. (this directory needs to be empty)
    7. Create a clean database at your target site hosting.
    8. Then go to "https://ENTER_SITE_URL.com/snapshot-installer.php "
    9. Then you will see options to restore the backup.
    10. Follow the instructions and then you will be done.

    Let us know if you need any further help on this.
    Best Regards,
    Patrick Freitas

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