I created a new page and added the chat code to it using

I created a new page and added the chat code to it using the wysiwyg button. But, when I go to the page, all I see is the title - the rest of the chat box does not show up. I don't see any error messages. Not sure where to look to even start trying to figure out why the chat box is not showing up. Any suggestions would be appreciated.

Sincerely,

Nigel

  • Anang
    • New Recruit

    Hi @Nigel

    Thanks for contacting us :slight_smile:

    Could you check you have set permissions right on your Chats - Settings Page - Authorization tab ? I attached screenshot to help you find the setting.

    Let me know if you have any questions :slight_smile:

    Best Regards

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