I don't know where to start. 1. I tried to download

I don't know where to start.

1. I tried to download the directory; i even uploaded it from my computer but i don't have it in my menu; it does show it the plugins menu that it is active

2. i asked a question in the forum; aristath was nice enough to respond but i don't know how to reply

3. every time i try to download something; i get an error message
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