I get an error when I try to install the dashboard plugin.

Hi,

I get this error when attempting to install the dashboard. I called them, showed them the same screen shot, and they say to call you guys because they have seen the same thing. The error is not on this domain, but on dev.teammanageronline.com…but it works like a champ on teammanageronline.com

Please help

  • Milan
    • WordPress Wizard

    Hello @mike,

    I hope you are having a good day and thanks for asking us.

    As this error already pointed out it may be caused due to ,

    #1) improper php configuration

    #2) fsockopen is not enabled

    #3) CURL is not enabled

    So best way to grab issue context and solve this issue is contacting your host. As they have all the information about environment in which your site is running, they will be able to guide your further on this.

    Please contact them and ask them this question,

    Is Php on my server properly configured to be able to contact https://premium.wpmudev.org/api/dashbaord/v1/ with a GET HTTP request via fsockopen or curl ?

    Let me know what they answer you.

    Cheers,

    Milan Savaliya

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