I got package not avail while installing theme switcher

clicking install on advanced theme switcher and probably others too produce following error: "install package not available"
I have 1 click info in wp-config and manually installing plugins working

  • Timothy Bowers
    • Chief Pigeon

    Hey there.

    I just tested and was able to install just fine through the WPMU DEV Dashboard, I've attached a screenshot to show.

    Does this happen only with the Advanced Theme Switcher?

    Or does it happen with all plugins through the WPMU DEV Dashboard?

    What do you mean by "I have 1 click info in wp-config"?

    Thanks.

  • Vadim Smilansky
    • Design Lord, Child of Thor

    I happens on other packages too. I just tried to install ultimate branding and after 'downloading' show for short time I got "error". when I mouse over error I see message "package not available"
    1 click install I meant that I have FTP host,username and password configured in wp-config.php
    manually uploading and install works fine.
    What is a requirements for permissions/folders etc for wmpudev dashboard?
    my wp install hosted in amazon cloud and it is configured as network. Is there something special about network?

  • Timothy Bowers
    • Chief Pigeon

    What is a requirements for permissions/folders etc for wmpudev dashboard?

    My folder permissions are 755.

    my wp install hosted in amazon cloud and it is configured as network. Is there something special about network?

    Can you please send in:

    - Mark to my attention
    - Link back to this thread
    - Include admin/network access
    - Include FTP
    - Include any relevant URLS for your site

    https://premium.wpmudev.org/contact/

    I can then take a closer look.

    Thanks.

  • PC
    • WPMU DEV Initiate

    Hiya,

    Greetings and thanks for being a great community member.

    We haven't heard from you on this one for long and I am doing a regular followup to see if there is still something we can assist you on this thread.

    Just to manage the support issues more efficiently, I am marking this thread as resolved for now however this is not being done to avoid your questions in any ways.

    Please feel free to mark this is "Not resolved" in case you have further questions and we would be back on it.

    Thanks a lot for being with WPMU DEV.

    Cheers
    PC

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