I have 3 questions re the chat plugin. So again, great option. I can wait to see of future upgrades to make it even better.
My concerns are:
1. I want it to be accessible without people logging in and hopefully in the future you can set option so if site admin is not online to maintain conversion they have option to send and email or put an option so we can add a redirect to contact page link there, hopefully that would be less work for you.
2. When I view my site mobile even though I am not logged in it shows chat content on mobile screen and not offering any option to dismiss it. It also doesnt show the entry box portion so cant type nothing in it. When you try to scroll or touch screen it scrolls background layer behind the chat and doesnt accept any touch screen option that is accepted by the pop out chat itself,
3. What if I wanted it not to show convo? In order not to burden the server with extra uneeded past chat sessions I would prefer for it to clear/reset when chat session is done.
Please advise on all three things as I am suppose to launch this site soon. Thanks