I have a multi-site with the domain mapping plugin. When

I have a multi-site with the domain mapping plugin. When I try to map the subdomain to http://computer-it.support, I get the error message that the domain is not active. The primary site is imagineerdesign.com. Both of these domains are pointing to the correct IP: 23.253.246.169

I checked computer-it.support with a DNS tool and it has fully propagated - it is not a new domain.

Further, this was working the first time. It mapped successfully. However, when I went to the site using the domain, it was blank. So I deleted the mapping. It turned out that the site was blank for a another reason. It was looking for a non-existant theme. Once I corrected that the subdomain was fine, but when I tried to map computer-it.support to it, I got the error message.

I uninstalled/reinstalled. Is something stuck in the DB table? When I re-installed it had the same settings which seems to indicate it did not purge the DB on uninstall of the plugin.

I'm running out of ideas. Do you have any?

  • Milan

    Hello Mike,

    I hope you are having a good day and thanks for asking us. :slight_smile:

    Have you conducted any plugin conflict test ? If not then I suggest you do conduct it. Plugin conflict test will help us to eliminate possibility of conflict if there is any.

    Also may I ask you to grant me support staff access to your site ? It will help me to look closely about your issue. If its okay to you, please go to WPMU DEV > Support > Support Staff page and hit the button saying "Grant Access"

    Looking forward to hearing back from you.
    Cheers,
    Milan

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