I have downloaded this more than once but when i go and add

I have downloaded this more than once but when i go and add it to my wp site i cannot find the zip file.
can u please help?

thank you

  • Adam Czajczyk
    • Support Gorilla

    Hey Anton,

    I hope you're well today and welcome to our community!

    I'm not exactly sure though what are you referring to. Is it that the WP plugin manager cannot load the plugin zip archive or you're unable to locate the file on your hard drive? Please elaborate a bit on this one so I could give you a solid advice.

    One thing that comes to my mind at the moment is that you should try to manually point WP uploader to the downloaded zip file. If you're using Chrome or Firefox browser under Windows for downloading file that file will probably be located in the "Downloads" or "Downloaded" folder of your local hard drive.

    Cheers,
    Adam

  • Adam Czajczyk
    • Support Gorilla

    Hey again Anton,

    I hope you're doing well today!

    Did you manage to install the plugin? Let me know, please. Just a quick update though: one more thing I can think of is that maybe your browser is unpacking the .zip file "on-the-fly"? This shouldn't happen but with some extensions (e. g. coming from a standalone zip software) it is possible.

    Cheers,
    Adam

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