i have installed appointments + and followed the tutorial

Hi, i have installed appointments + and followed the tutorial but I cant make an appointment. http://www.skinfitnessclinic.com.au

  • Jack Kitterhing
    • Code Norris

    Hi there @paul,

    Hope you're well today and thanks for your question.

    In wp-admin > pages > add new, can you create a new page and add a appointment page with the following please on the text tab, not the visual editor tab :slight_smile:

    <table>
    <tbody>
    <tr>
    <td colspan="2">[app_my_appointments]</td>
    </tr>
    <tr>
    <td>[app_services]</td>
    <td>[app_service_providers]</td>
    </tr>
    <tr>
    <td colspan="2">[app_monthly_schedule]</td>
    </tr>
    <tr>
    <td colspan="2">[app_pagination month="1"]</td>
    </tr>
    <tr>
    <td colspan="2">[app_login]</td>
    </tr>
    <tr>
    <td colspan="2">[app_confirmation]</td>
    </tr>
    <tr>
    <td colspan="2">[app_paypal]</td>
    </tr>
    </tbody>
    </table>

    Please advise if that works correctly :slight_smile:

    Thanks!

    Kind Regards
    Jack.

  • paul
    • New Recruit

    Hi Jack,

    I created page as you suggested and it behaves exactly as the autogenerated page. Clicking on the green dates still has no effect.

    Paul.

    I uninstalled and reinstalled appt+ but still the same problem. Also strangely on the make an appointment page the monday bookings are all unavaliable.

  • pxwm
    • WP Core Meltdown

    Hi @paul

    Any chance you could provide the following:-

    All the shortcodes in your appointment page with the page tab set to 'text'

    A screenshot of your A+ 'General' tab
    A screenshot of your 'Working Hours' tab for the following:-

    With the dropdown set to 'no specific provider'
    And for each 'Service Provider'

    Regards
    SteveB

  • paul
    • New Recruit

    Sure. I did uninstall and reinstall A+ so they should be at default.
    http://www.skinfitnessclinic.com.au/make-an-appointment-3/
    <table>
    <tbody>
    <tr>
    <td colspan="2">[app_my_appointments]</td>
    </tr>
    <tr>
    <td>[app_services]</td>
    <td>[app_service_providers]</td>
    </tr>
    <tr>
    <td>[app_schedule]</td>
    <td>[app_schedule add="1"]</td>
    </tr>
    <tr>
    <td colspan="2">[app_pagination step="2"]</td>
    </tr>
    <tr>
    <td colspan="2">[app_login]</td>
    </tr>
    <tr>
    <td colspan="2">[app_confirmation]</td>
    </tr>
    <tr>
    <td colspan="2">[app_paypal]</td>
    </tr>
    </tbody>
    </table>

    and the page you asked me to create:
    http://www.skinfitnessclinic.com.au/appointment/
    <table>
    <tbody>
    <tr>
    <td colspan="2">[app_my_appointments]</td>
    </tr>
    <tr>
    <td>[app_services]</td>
    <td>[app_service_providers]</td>
    </tr>
    <tr>
    <td colspan="2">[app_monthly_schedule]</td>
    </tr>
    <tr>
    <td colspan="2">[app_pagination month="1"]</td>
    </tr>
    <tr>
    <td colspan="2">[app_login]</td>
    </tr>
    <tr>
    <td colspan="2">[app_confirmation]</td>
    </tr>
    <tr>
    <td colspan="2">[app_paypal]</td>
    </tr>
    </tbody>
    </table>

  • paul
    • New Recruit

    Sure. I did uninstall and reinstall A+ so they should be at default.
    http://www.skinfitnessclinic.com.au/make-an-appointment-3/
    <table>
    <tbody>
    <tr>
    <td colspan="2">[app_my_appointments]</td>
    </tr>
    <tr>
    <td>[app_services]</td>
    <td>[app_service_providers]</td>
    </tr>
    <tr>
    <td>[app_schedule]</td>
    <td>[app_schedule add="1"]</td>
    </tr>
    <tr>
    <td colspan="2">[app_pagination step="2"]</td>
    </tr>
    <tr>
    <td colspan="2">[app_login]</td>
    </tr>
    <tr>
    <td colspan="2">[app_confirmation]</td>
    </tr>
    <tr>
    <td colspan="2">[app_paypal]</td>
    </tr>
    </tbody>
    </table>

    and the page you asked me to create:
    http://www.skinfitnessclinic.com.au/appointment/
    <table>
    <tbody>
    <tr>
    <td colspan="2">[app_my_appointments]</td>
    </tr>
    <tr>
    <td>[app_services]</td>
    <td>[app_service_providers]</td>
    </tr>
    <tr>
    <td colspan="2">[app_monthly_schedule]</td>
    </tr>
    <tr>
    <td colspan="2">[app_pagination month="1"]</td>
    </tr>
    <tr>
    <td colspan="2">[app_login]</td>
    </tr>
    <tr>
    <td colspan="2">[app_confirmation]</td>
    </tr>
    <tr>
    <td colspan="2">[app_paypal]</td>
    </tr>
    </tbody>
    </table>

  • pxwm
    • WP Core Meltdown

    Hi @paul

    I've checked the shortcodes and settings and they look fine.

    I would suggest the next step is to deactivate any other plugins you have to confirm if there is a conflict.

    Depending on the number of plugins you have either deactivate all or one at a time.

    However before starting I would suggest you take a full backup of your site and the database so you have a rollback option.

    If this doesn't resolve the problem you could try reverting to one of the default themes and check.

    Regards
    SteveB

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